ArtigianaDesigns

Artigiana Designs - Unique Handmade Jewelry

Chiang Mai, Thailand

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Kate Bren

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Kate Bren

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About ArtigianaDesigns

Sales 76
On Etsy since 2010

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How it all started...

Shop members

  • Kate Brennenstuhl

    Owner, Maker, Designer

    Bead addict; sole designer, creator, supplies buyer, photographer, copywriter, and marketeer behind Artigiana Designs. In addition, an Internet consultancy co-owner, wife, traveler, and cook.

  • Mila Urbaniak

    Shipper

    This is my mom, who ships my jewelry from Poland. I lived in Poland before my recent move to Thailand, so most of my stock is still over there. Her help with shipping is invaluable and allows me to keep running my shop! Thank you, mom!

Shop policies

Last updated on February 16, 2023

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on May 18, 2022

Frequently asked questions

Wholesale availability

Not something I have done before, but I am happy to create designs specifically for the wholesale market. I am a creative person with hundreds of ideas, and a marketing / business background, so feel free to contact me to discuss your requirements.

Custom and personalized orders

I don't alter existing pieces. They are finished and would often require taking apart to change. If you would like something similar to what you see in my shop, I will try and create it for you from scratch, if I have the materials. Please contact me so we can talk about it!

Sizing details

I provide detailed info about dimensions, but I don't have access to a model, and I'm not too fond of phone camera selfies... :P

I try to take professional grade photos, so I am not too happy about the quality of phone selfies, but I am more than happy to take a selfie wearing the jewelry of your choice to give you a better idea of what it looks like on a real person... Please message me if you'd like that.

Payment options

I can only accept PayPal. I live in Thailand - unfortunately Etsy's direct checkout does not support bank accounts in Thailand. Let's hope that changes soon!

Why do some of the items ship from Thailand and some from Poland?

I have recently moved from Poland to Thailand, so whatever I have created while living in Poland is currently with my lovely mom who helps me ship those items from Poland. Anything that I have created here in Thailand, I will ship from here. There is a note at the end of each listing, which tells you where that item ships from.

What if I want purchase multiple items and some of them ship from Thailand and some from Poland?

Not a problem! You will receive two separate packages; one containing the items shipping from Poland, and one containing the items shipping from Thailand. Delivery times will be different, so you will receive them on different days. I will send you the tracking numbers for BOTH packages.

Tracking your orders

I send all of my packages by registered mail. I will send you the tracking number once the package is shipped. Please note online tracking is not available in every country.

Seller details

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